Since you are currently taking a communication class, I encourage you to try to observe the communication concepts you are learning in the communication practices of others and yourself. Cognitive competence can also be developed through instruction. People can develop cognitive competence by observing and evaluating the actions of others. The cognitive elements of competence include knowing how to do something and understanding why things are done the way they are (Hargie, 2011). The first part of the definition we will unpack deals with knowledge. Paul Shanks – Communication – CC BY-NC 2.0. A “Getting Competent” feature box is included in each chapter, specifically to help you develop communication competence. Since this book focuses on communication in the real world, strategies for developing communication competence are not only limited to this section. You likely haven’t heard professors or university administrators use the term communication competence, but as we learn more about it in this section, I am sure you will see how communication competence can benefit you in many aspects of your life. The ability to communicate effectively is often included as a primary undergraduate learning goal along with other key skills like writing, critical thinking, and problem solving. Discuss communication apprehension and public speaking anxiety and employ strategies to manage them.Ĭommunication competence has become a focus in higher education over the past couple of decades as educational policy makers and advocates have stressed a “back to basics” mentality (McCroskey, 1984).Discuss strategies for developing communication competence.Explain each part of the definition of communication competence.
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